CRM Industry Solutions for Your Processes
Industry-specific CRM solutions map processes and roles more precisely. Our experience spans medical technology, pharma and cosmetics, industry, and care and support services.
Your Advantages with Industry Solutions
Ready to Launch Faster
Many typical requirements are already thought through. This saves time during implementation and creates a solid working foundation.
Closer to Everyday Work
Industry solutions are based on real-world processes. A CRM that already understands your processes makes tasks and next steps immediately visible.
Easy to Extend
Dynamics 365 CE, Power Platform and CRM add-ons connect seamlessly. This allows the solution to grow with your requirements.
Structured Data
Industry-specific information is captured in a structured way. Customers, products, devices and contracts are analyzed more effectively.
Clear Processes
Sales, marketing and service work with traceable processes. This makes tasks and next steps more visible.
Better Overview
Teams recognize more quickly what is still open and which customers need attention. Work becomes more predictable. This makes work more predictable.
Our Industry Solutions at a Glance
MedTech & Products
CRM for Service & Field Sales
Manage devices, customers, visit reports, order histories and service processes centrally in the CRM. This keeps sales, technical teams and service better aligned.
Pharma & Cosmetics
CRM for Sales & Compliance
Manage target groups, field sales, sample management and campaigns in a structured way within the CRM. Visits, data and requirements remain traceable and audit-proof at all times.
Industry & Manufacturing
CRM for Service & Trade
Connect sales, customer service and technical information in one system.
This gives your teams full visibility into all processes and every customer interaction.
Care & Support
CRM for Contracts & Occupancy
Manage inquiries, contracts, contacts and key figures centrally in the CRM. Efficient processes and relevant information are available exactly when they are needed.
Extend Your Industry Solution to Fit Your Needs
Power Platform
Extend your solution with apps, flows, reports and portals.
CRM Add-ons
Extend your CRM with practical features for addresses, files, events and visits.
Ready for your CRM solution?
Your industry solution already includes typical processes, data structures and roles, and can be tailored specifically to your company. We would be happy to discuss your specific requirements with you.