Copilot Studio for Chatbots & AI Agents
With Copilot Studio, we develop chatbots and AI agents that answer common queries and provide information from company data. They support customers and employees with recurring tasks.
Advantages of Copilot Studio in Everyday Work
Answer Customer Queries
Chatbots can automatically answer common questions and guide customers to information faster. This relieves service teams and improves availability.
Features
- Answer common questions
- Round-the-clock answers
- Pre-qualify inquiries
- Guide customers to the right contact
Qualify Leads and Cases
Copilot Studio can request information, structure requests and pass relevant data on to sales or service. This gets inquiries to the right contact person faster.
Features
- Pre-qualify leads
- Capture tickets in a structured way
- Enrich customer data
- Forward requests to teams
Automatically Trigger Processes
Using Power Automate, chatbots trigger follow-up processes such as notifications, approvals, tasks or data transfers to the CRM and other systems. This reduces manual steps.
Features
- Start workflows
- Create tasks
- Send notifications
- Transfer data to Dynamics 365 CE
Copilot Studio for CRM, Portals & Processes
Dynamics 365 CE
Connect Chatbots
with customers, contacts, leads and service cases in your CRM. This allows inquiries to be classified and processed further in a more targeted way.
Power Pages
Open Portals Securely
With Power Pages, you create customer, partner and self-service portals. Information, forms and processes are made available securely to external users.
Power Automate
Fewer Clicks for More Flow
Automate workflows, notifications, approvals and data transfers. Recurring tasks run more reliably and transparently.
What is your next step?
Chatbots take over many inquiries and can help relieve your team as a result. Talk to us about your specific use case.